Hi ho Hi ho... back to work I go

Back to the exciting world of pharmacy:
I had an elderly gentleman patient walk up to the counter, no regard for the other person patiently waiting in line, to ask for assistance finding this pill for his nose. He always gets it from us, and it's in a blue box. Why do we keep moving it on him? First it was over there in that section and then it was over there, and now it's gone again. Well, the only blue box pill for your nose that I can think of sir is Claritin. No no no that's not it. Could it be a combination cold product with blue on the box? No that aisle is all vitamins and supplements sir, I dont think what you're looking for is there. Oh you found it? But you're in the GI aisle. Oh it's that purple box of PRILOSEC?! (Not quite sure how that helps your nose) Oh sure you can come back and cut in front of the other 3 people now waiting in line to get their prescriptions.